I would like to say that we were impressed throughout with the standard of work, as well as the courteousness and helpfulness of every member of the team who worked hard whilst they were here (apart from a period of heavy rain). They arrived on time every day and finished the work within schedule to our complete satisfaction.
It has been a real pleasure dealing with your company and we would have no hesitation whatever in recommending you to family and friends who may require roofing work to be undertaken.
Mr G S and Mrs C C Turner
"Professional, Diligent & Conscientious"
Please pass on my thanks for a job well done by James and the lads. They were very professional, diligent and conscientious in completing the work. Aside from the hiccup on the start date, the whole process has been hassle free and I would be happy to recommend County Roofing
"Professional and Knowledgeable"
We are very pleased with the work you have done. Throughout, your company has been professional and knowledgeable and everyone has been very friendly. We can’t thank you enough – for keeping in touch with us when we were on holiday and explaining each step of the way with us.
"Very Hard Working Team"
Thank you for the polite, punctual and very hard working team who replaced the flat roof in my darts room.
E. E. The Red Lion
"Conscientious, Clean and Professional"
Conscientious, clean and professional. We are very pleased with our smart looking, water tight flat roof.
D. P. Mitchel Troy. Mons.
"Great Team Effort"
We are very pleased with our Installation and the overall service provided by County Flat Roofing. This is from the original enquiry when we received a comprehensive information pack about the product, installation and service, through the initial visit by Stephen to the final installation.
Special thanks go to Stephen Day for his time and information provided and Lesley Cowell who kept us in touch with the installation arrangements bringing forward our date. Also your installation team – who did a great job. The other point we liked was the lack of “pressure” by the company on us to make a decision. Obviously a great team effort including all those behind the scenes as well.
Please pass on our thanks to all involved.
… many thanks for a fab job, the fitters James and Jacob were absolutely fantastic and the job looks everything we wanted it to be.
Peace of mind at last!!!! The roof is certainly being put to the test with the weather at the moment but we have every confidence in our new roof.
Sue and Gary Mitchell
"Helpful and Professional"
My husband and I would like you to know how pleased we are with the roof and how grateful we are for your promptness in doing the job following our contact with you.
As you know, we have had many problems with our extension and at a time when we felt lost and on our own in the confusion of what to do next and who to contact, Paull Newsome offered some suggestions as to what we could do.
It was these suggestions and the report he wrote for us about our previous leaking felt roof that led us to move forward eventually and gain our completion certificate.
It has been a good experience to deal with a company who are as helpful and professional as yours, particularly at a time when we have felt let down by other people we have dealt with. We will have no hesitation in recommending your services.
"Tidied Up Completely Afterwards"
I would like to take the opportunity to thank your company for the completed job of providing an ‘eco-warm’ roof and with two skylights on my existing flat roof.
I have been impressed with your staff and workmanship, with work commencing on the date originally promised. The weather was not helpful but your workmen still managed to complete the work efficiently. They were friendly, polite and tidied up completely afterwards. I would therefore recommend County Flat Roofing to others,
I have now just the need to find a plasterer to finish the interior roof light openings.
"Exceptionally Helpful, Polite & Considerate"
Thanks for the quote.
As i think Paul has told you are selling the house and the work was to repair the leaks that happened over the Christmas period.
The reason for asking for the samples so that the buyer can see what you can cover Cefil with, so we will not be ordering any work, but will recommend your Co. to the new buyer.
I would also like to say that we were very impressed with your team, they have been exceptionally helpful, polite and considerate whislt doing the work, can you please pass on our thanks.
Also we would have no hesitation in recommending your company to our friends.
I presume i will receive an invoice for the outstanding balance.
Many thanks for your email, as you say we like to know when we have done well and you have.
The service received from you and your company is excellent and I am pleased that I made contact with you, your brochure and quote documentation is informative and very well presented.
Keep up the good work
Hello, I just wanted to thank your guys for a fantastic job on the roof. They went well beyond my expectation and were very tidy.
"What A Fantastic Job!"
Dear Kevin & Paul (and all the other Pauls!)
I wanted to write and tell you what a fantastic job you’ve done on all 3 of the roofs you did for us. Your team were a real pleasure to have on site – and super-fast AND super tidy. Our roofs had their little idiosyncrasies of course. (no right angles – anywhere, strange dips in the roof kerbs, new balcony balustrade (a really excellent bespoke service), an odd rotten joist under the roof terrace and of course old asbestos content 1960’s terrace tiles…) You sorted out all the things that were down to County Flat Roofing with real zeal. I could not recommend you highly enough.
So thank you for doing a really good job! The new warm roof feel is subtle, it really is cooler in the summer and warmer in winter. The rain has bucketed down and all feels well.
Best wishes for 2013!
I’m writing this e-mail to thank you for your help, support and diligence during the repair of the roofing system at Spinnaker View (DT4 8JG). Firstly you took the time and effort to view the potential work, even though at that stage the chances of getting the work were slim as most Insurance work is done via well established relationships.
Ms N Clarke. Spinnaker View Management Co Ltd
"Exceptionally Helpful, Polite & Considerate"
This customer has his house on the market for sale.
He had the 2 x terrace/balcony roofs refurbished by us using Cefil Single ply waterproofing system.
I would like to say that we were very impressed with your team, they have been exceptionally helpful, polite and considerate whilst doing the work, can you please pass on our thanks.
Also we would have no hesitation in recommending your company to our friends.
Peter De Halle, Rowberrow
"Courteous and Professional"
A courteous and professional service from initial contact for advice and planning, through to completion. A pleasant team of roofers who had to work in very wet conditions but finished to time and thoroughly cleared up before departing.
Derek M Jul
"Extremely Helpful and Professional"
The roof is excellent and the two men who carried out the work were extremely helpful and professional. Thank you.
Miss Suzanne Walmsley
"Very Pleasant And Polite"
The roof looks good, and I would like to add that your 3 roofers were very pleasant and polite, and worked for hours efficiently without stopping for endless tea breaks!
Many thanks for coordinating all of our new flat roof… I must say the chaps who worked on the job were a pleasure to have around, and the sequencing of the work was very impressive.
Thank you for carrying out the job very professionally. From the start of the process to finish we were really impressed the way you worked.
Mr & Mrs V. S.
We have received the Warranty Certificate today as you promised. Thank you for resolving the initial misunderstanding without any fuss, and I will be more than happy to recommend the company if anyone should be interested. Thank you again
"A Really Professional Job"
The roof is absolutely brilliant – exactly what I imagined it would be. The team were excellent – worked hard, were really friendly and tidied up when they left. A really professional job and I would recommend your firm to anyone else. Attached are some before and after photos, please feel free to use on your website.
We are delighted with the refurbishment of our balcony which was completed quickly despite the icy weather conditions.
"Team Were Excellent"
I enclose a Cheque for £3000 in full and final settlement of the bill for our flat roof, thank you for doing this job so swiftly & smoothly-your team were excellent & we are very pleased with the result, Yours sincerely
"Hard Working & Considerate"
“Just a note to say thanks for the work on our flat roofs, we are very pleased with how it looks. Also just like to say the workmen were very hard working and considerate, many thanks.
Mr & Mrs P Minehead
We are really delighted with your work, thank you to you and your team for such a great job. Hopefully in the future we can ask you to work for us again.
We would be happy to recommend you to anyone, so if ever you need a reference for a tentative customer just give us a call.
Thank you once again.”
Mr & Mrs E,
“…regarding our new flat roof. We are very pleased with it and thank you and your team for the excellent work carried out. We have recommended your firm to several people.”
Mr & Mrs S
“Thankyou for doing such a fantastic job of our balcony. We are so over the moon. Well worth every penny. Many, many, many Thanks.”
"Delighted With The Quality"
“We are delighted with the quality of the product and the efficient and helpful workmen.”
Mr & Mrs H.
"Pleasant and Professional"
“I am no expert on roofs but it looks to me to be an excellent job. Also, my wife remarked as to how pleasant and professional you guys were. Everything left clean and tidy. Well done.”
"Such A Good Job"
“Thank you very much for doing such a good job – please also thank your team. I will certainly recommend you to anyone who asks.”
"Delighted With The Result"
“Kevin, thank you very much indeed for the work you have done – I am delighted with the result. Thank you too for being so careful with my elderly neighbour’s property, and for cleaning up so efficiently on both properties.”
"An Ideal Solution"
“I wanted to thank you and your team for the way you completed the job last Tuesday. I am very pleased with what has been done. It looks very tidy and neat, and I trust the Sarnafil will prove its worth in keeping my home watertight. I was grateful for you and your team pushing past your normal end of day to get the job finished and you left the site very clean too. I hope you had a good journey back to Somerset.
I particularly wanted to thank you for your technical advice especially with regard to the use of the lightweight paving slabs on top of the Sarnafil membrane, I would never have thought this would be possible and it seems an ideal solution. It looks neat too.”
“I was extremely pleased with the speed and quality of the work. From the quotation stage through to finishing the work. The team were helpful and friendly, and we now, most importantly, have a sound flat roof”.
“Thank you for the work that you carried out to our roof. We were very pleased with the workmanship, the fact that you arrived when expected and your overall approach to the whole job, we were very impressed and will certainly recommend you”.
"Clean & Tidy"
“I take this occasion to congratulate your team of roofers on their professionalism. I was impressed by not only the standard of the work, but also by the pleasant and helpful nature of your crews. They also left the site both clean and tidy”.
"Peace of Mind for the Future"
“The work was done speedily and efficiently. The attitude of yourself and the workers was excellent and all scrap materials from the job were swiftly disposed of. I am sure the cost of the reroofing is reflected in the fifteen year guarantee and gives an owner peace of mind for the future”.
"I Am Delighted!"
“The work was carried out with efficiency, speed and politeness. I was impressed by the standard of the clearing up. The result is a roof which looks very smart, pleasing to the eye and functional. I am delighted!”.